Privacy Policy for 10 The Craighurst, Southwold

Last updated: 1st August 2025

At 10 The Craighurst, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect from you, how we use it, and your rights.

1. Information We Collect

When you book or enquire about our property via Airbnb or BookaLet, we may collect:

  • Your name
  • Contact details (email, phone number, address if provided)
  • Booking details (dates, number of guests, special requests)
  • Payment information (handled securely by Airbnb — we do not store or process card details)


2. How We Use Your Information

We only use your personal information to:

  • Manage and confirm your booking
  • Communicate with you before, during, and after your stay
  • Meet legal, tax, and safety obligations

We do not share your personal data for marketing purposes.

3. How Your Information is Stored

  • Guest contact and booking details are stored within the Airbnb platform.
  • Any direct correspondence (e.g., email or phone) is stored securely and deleted when no longer required.
  • We use reasonable technical and organisational measures to keep your data safe.


4. Sharing Your Information

We only share your personal data if required to:

  • Comply with UK laws or regulations
  • Fulfil Airbnb’s requirements (e.g., safety or identity checks)

We will never sell your information to third parties.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the information we hold about you
  • Request corrections to your data
  • Request deletion of your data (where legally possible)

To exercise these rights, please contact us via Airbnb messaging.

6. Cookies and Airbnb

Our property is listed on both Airbnb and Bookalet. These platforms may use cookies and tracking technologies. Please see their privacy policies for details:


7. Contact Us

If you have any questions about this privacy policy, please contact us via the COntact Page or Airbnb messaging.